| Pella Corporation earns J.D. Power and Associates recognition |
|
|
|
Pella Corporation earns J.D. Power and Associates recognitionPrestigious award honors Pella as leader in customer satisfaction. Pella Corporation, recognized as a leader in the window and door industry, has earned a J.D. Power and Associates award. Pella earned the distinction as “Highest in Customer Satisfaction with Window and Door Manufacturers.” In a recent study, independently conducted by J.D. Power and Associates, consumers were asked to evaluate window brands on product and service attributes. Survey factors included operational performance and features, appearance and design features, ordering and delivery, warranty and replacement, price competitiveness, installation service, overall experience, problem occurrence, and loyalty. “We are honored that consumers recognize Pella’s commitment to providing them with quality products and outstanding service built around consistent processes,” said Elaine Sagers, Pella vice president of marketing. “The J.D. Power and Associates award is yet another example of the Pella team’s focus on meeting the needs of our customers.” In 2006, Pella was named as a J.D. Power and Associates Certified Home Builder Supplier. Pella earned this distinction because we provide “An Outstanding Product and Service Experience for Home Builders.” |