Contractor's and Residential Builder's Blog

Author: mary ellen thieroff Created: 5/13/2008 10:13 AM
Contractor's and Residential Builder's Blog

By mary ellen thieroff on 7/18/2008 5:25 AM

Most People call it the "Golden Rule".  Around here, we also call it "Customer Service".  That rule, of course, is to treat people the way in which you want to be treated.

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By mary ellen thieroff on 5/13/2008 10:52 AM

I’m not sure there is a better way to establish yourself with a community other than just diving in.  It’s difficult to reach your customers at a low cost so try some good ol’ fashion community service.  It’s almost no cost and they’ll love you for it.  

 

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By mary ellen thieroff on 5/13/2008 10:13 AM

Many corporate companies today outsource customer service…

Example:
For computer technical support, you are more than likely to be calling a foreign country. The problem is understanding the voice behind the call. You don’t really feel that passion with a technical support person over a phone.

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It was rather disturbing to wake up to the news of yet another increase in gas prices…now up to almost $4 a gallon!  Thankfully our company participates in telecommuting.