Contractor's and Residential Builder's Blog

Brand Ambassadors

Fri, 12 Sep 2008 19:48:00 GMT

The American Flag... Lady Liberty… Mickey Mouse… The Twin Towers… The Olympic Rings…These are all iconic images that represent something much greater than the image itself.

There's Life After Purchase…

Fri, 18 Jul 2008 10:25:00 GMT

Most People call it the "Golden Rule". Around here, we also call it "Customer Service". That rule, of course, is to treat people the way in which you want to be treated.

Good business is community business…

Tue, 13 May 2008 15:52:00 GMT

I’m not sure there is a better way to establish yourself with a community other than just diving in. It’s difficult to reach your customers at a low cost so try some good ol’ fashion community service. It’s almost no cost and they’ll love you for it.

What’s behind the voice in customer service?

Tue, 13 May 2008 15:13:00 GMT

Many corporate companies today outsource customer service…

Example:
For computer technical support, you are more than likely to be calling a foreign country. The problem is understanding the voice behind the call. You don’t really feel that passion with a technical support person over a phone.